This blog was kindly provided by Lucy Holehan for the UniTasterDays Parents' Guide to University
The university application process can feel quite daunting for many young people, so it is understandable that parents and guardians will want to be involved and stay in the loop with any updates.
When someone applies to university via the UCAS (university admissions) portal, they will provide their email address and a mobile phone number. This information is then made available to the institutions they have applied to, so that they can send relevant information to the applicant.
Generally, universities will communicate with an applicant by email as their primary method, so it is really important that your young person is checking their inbox regularly, so that they don’t miss out on any information.
Some key points a university may communicate with an applicant regarding are:
There are various reasons why a parent may wish to contact a university on their young person’s behalf, often to ask a question. This is quite common, but we would encourage the applicant to communicate themselves as much as possible, which will help them to develop more independence. If you are sending a query on behalf of your child, please bear in mind the following:
If you need to speak to the Student Loans Company about your child’s funding application, your child will need to set up a special password which allows you to discuss their account on their behalf.
Finally, make sure your child updates their contact email address if they lose access to it (usually because it is a school or college account and they have left) and checks their junk folder regularly. If they don’t, they may miss out on crucial information from the universities they have applied for.
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