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Free online course: Managing Change in a Healthcare Environment (MOOC) University of East Anglia On this course for healthcare professionals, you will explore the issue of change in healthcare environments, and learn how to improve your response to change. In addition you will examine the reasons behind the demand for change and look at ways of empowering others to manage change positively.  Delivered Online View event

Free online course: Clinical Supervision: Teaching and Facilitating Learning (MOOC) University of East Anglia This online course will focus on the importance of the learning environment for teaching and facilitating learning among undergraduate and postgraduate learners.  Delivered Online View event

Free online course: Human Factors in a Healthcare Environment (MOOC) University of East Anglia On this course you will look at human factors in a healthcare environment, an area where it is vital to limit mistakes; human error can affect patient safety. You will learn about systems that pre-empt the inevitability of human error, improving clinical practice and patient safety as a whole.  Delivered Online View event

Free online course: CBT with Older People (MOOC) University of East Anglia This online course provides an efficient introduction to cognitive behavioural therapy (CBT) with older people. You’ll first cover the basic theory and practice of CBT, before focusing on how working with older people can be different, because of comorbidity, complexity, chronicity, and continuity and contextual factors.  Delivered Online View event

Free online course: Effective Questioning for Call Handlers (MOOC) University of East Anglia How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and even safety. On this course you will learn to evaluate how call handlers ask questions over the phone.  Delivered Online View event

Free online course: Professional Development for Early Career Teachers (MOOC) University of East Anglia The early stages of a career in teaching can be daunting. You’re regularly faced with new responsibilities and challenges. On this course you will get advice and support on improving your teaching skills as well as juggling your workload so you’re able to handle these challenges.  Delivered Online View event

Free online course: Environmental Justice (MOOC) University of East Anglia This free online course will help you understand how injustice is a common feature of many environmental problems. Sustainable environmental management requires attention to justice - to strike the right balance between the needs, interests, rights and aspirations of various stakeholders today, and those of both nature and future generations.  Delivered Online View event

Free online course: The Secret Power of Brands (MOOC) University of East Anglia UEA has teamed up with influential brand consultancy Wolff Olins to bring you this course, led by renowned consultant Robert Jones. You’ll get a rich mixture of theory and practical tools as well as insights and methods from the converging worlds of technology, design and brand.  Delivered Online View event

Free online course: Preparing for University (MOOC) University of East Anglia In this course you will explore key skills needed for success at university. You will hear what university lecturers have to say about skills their students excel at, or struggle with, from undergraduates about areas they have found difficult and some top tips for coping with the university learning environment.  Delivered Online View event

Free online course: Identifying Food Fraud (MOOC) University of East Anglia UEA has joined forces with the world-renowned Institute of Food Research (IFR) to bring you this unique course. You’ll be led by Kate Kemsley, a specialist in the use of advanced instrumentation for measuring the chemical composition of food materials. Course content is linked with UEA’s MChem postgraduate programme.  Delivered Online View event